Covid 19


Changes at Danielle Frylinck Design

These truly are crazy times in our country and in the world. The spread of coronavirus Covid-19 has changed life as we know it and affected every single one of us. 
We are sending health and love to all and hope that you are safe and well during this difficult time. We would like to commend everyone that is doing their part to stay home, stay safe and protect themselves and each other.
We have made a few important changes here at Danielle Frylinck Design to play our part and help ensure that we protect our team, and you, in any way that we can.

Our flagship store

Our store is open and is following strict health measures to ensure the safety of our staff and our customers. Pretty sanitisation stations with sanitisers that don't leave your hands looking for moisture, wear a mask thats comfortable and protective and visit us to shop amazing local brands.

All store visitors are screened with temperature checks and details are saved for contact tracing. 

Online deliveries

Online deliveries continue as usual. All items are being shipped within our 5-10 working day policy. Deliveries may be delayed by a few days due to social distancing measures, stock shortages and backlogged courier deliveries. 

Team DF

We are doing everything we can to look after our brilliant team and we are doing our best to support them in every way! 

We have very strict social distancing procedures in our studio. We have divided into two teams of two members each working on alternate days. At the opening and close of day we follow strict hygiene guidelines. Masks are worn at all times in our studio and store. 

For now we are in a position to keep paying our staff which we are incredible grateful for. Unfortunately there might come a time that we will need to review salary cuts, for now we are trying our best to pay our staff in order for them to care for themselves and their families. 

Our team has been so incredibly supportive and understanding in any ay they can be during this time and I am forever grateful to them for standing by all my decisions during this time. I, as the owner, have forfeited a salary for the time being to help our team stay afloat and pay rent.

Contactless Delivery

Our courier partners are offering a minimal contact or contact-free delivery service at this time. Please check any tracking instructions you receive after your order has been shipped for further information.

Store Pick Up

For all online orders we offer studio pick from our Parkhurst store. You can pop into the store or collect your shopping through the gate. 

Returns & Refunds

Refund will still follow the 14 day policy and exchanges the 20 days policy. 

Masks and PPE

We have received our certificate for essential services and are producing masks, scrubs and various forms of PPE. Masks can be purchased on our online store at retail price. Masks and PPE in bulk for wholesale can be ordered, please contact admin@daniellefrylinck.com for more information.

We are here for you

We are incredibly proud of our country and our president at this time. We are forever grateful to all our clients, followers and supporters for supporting our small business during this time. 

If you need to reach out to us you can get hold of me at info@daniellefrylinck.com and chat, share and connect at any time. 

“As we walk this road together, as we struggle to defeat this pandemic, we remain strong and united and resolved. Much is being asked of you, far more than should ever be asked.
“But we know that this is a matter of survival, and we dare not fail. We shall recover. We shall overcome. May God bless South Africa and protect her people,” said the president.
 
Last updated: 1 July 2020


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