Help Center

It most certainly is and its also the future. Gone are the days of tracking through malls, searching for parking spots and fighting with your family members because you want to spend more time in a certain store when everyone else is ready to head to the next store!

Shopping online is now more convenient and safer than ever. 

Our credit card payments are handled by PayFast, South Africa's leading online payment platform. When paying through PayFast you are redirected to their secure site to ensure the safest payment option. 

In most cases, your purchase is created, wrapped and shipped within 3 days and will land on your doorstep within 4! However, if we are low on stock, we might need to order fabrics, or make you a shiny new piece of clothing, which could take up to 7 days. But we guarantee, you'll never wait longer than 7 days for your product!

We offer free delivery all over South Africa and the lovely teams at Fastway Couriers and the Courier Guy ensure that your purchase reaches you safely. 

Yes we do! DHL courier handles all our international shipping needs and your purchase will reach you within 10 days. All international shipping is charged at a flat rate that is calculated at checkout.

There is a link to our Size Guide on every product page to make it easy for you to shop. If you're still unsure of your size, at checkout leave us a message in the 'notes to seller' box and let us know your concerns about sizing.

Alternatively you can leave your bust, waist and hip measurements in the notes and we'll compare them to our garments and get the perfect fit for you!

We are committed to creating quality, handmade clothing in our tiny studio in Linden, Johannesburg and try our best to ensure you love your purchase. 

If however a return is needed due to size or style we are happy to do so. Our returns policy lasts 14 days. Within 14 days of your purchase you are eligible for a full refund. Items need to be returned in the same condition, with all tags attached. 

Custom made items are exempt from being returned. If a garment was created according to measurements, used alternate fabrics or trims and was bespoke, we unfortunately cannot accept returns or exchanges. 

Sale items are exempt from refunds but can be returned and exchanged for another garment or store credit.

Yes of course! 

If a garment doesn't fit, or doesn't suit your needs we are happy to exchange within the first 14 days from the purchase date. The garment needs to be returned to us in good condition with all tags in tact. Once we have received your garment, we will exchange and send you a new one immediately. 

If an exchange is required. Please email all information to info@daniellefrylnck.com

All our clothing is handmade from start to finish by loving local hands. If you receive a garment that is flawed or damaged we will gladly exchange or return. 

All our garments have a wash care guide in the product information when you shop. 

Do not panic. Sometimes we're sold out of a certain style, but we can make more once we get the fabric or the demand.